Review Time
This company should be required to change their name, go out of business, or investigated by the BBB. Simply put, they lie and defraud customers. Delivery of tags is NEVER overnight, and in many cases weeks. They continue to stay in business because order amounts are not high enough to warrant customers effort to get refunds or push a case forward. This company doesn’t care about customers, or when they get their items, or anything but order volume to make a buck, ironically getting thousands of customers to buy into the “overnight” delivery suggestion. They are a fraudulent company operated by low lifes in Frisco Texas. They suck.
I paid an extra $7.95 shipping fee to have my purchase in 2-3 days. I paid the extra because I needed it at a certain time. When I didn't receive the item on the expected date, I emailed them in which they stated someone would get back to me within a few hours. I did not hear back from them at all. I asked for a refund on the extra payment I made. I did not receive a refund nor a return email. I will never use this business again.
Who rips off a non profit pet rescue? We ordered 100 tags on March 17, 2020. I wrote them at the end of April asking about the tags. A lot of our dogs go to foster homes and we really need those tags! They said they were being sent out. It is now June 19, 2020. They won’t answer emails and won’t refund our money. I have since ordered from another company and received our tags. I ask again who rips off a non profit?
Terrible experience. More than 1 month ago I ordered a tag for my cat. The product was delivered within 4 business days; however, they spelled the cat's name wrong (despite the receipt they provided demonstrated that the name was spelled correctly when ordered). The immediately responded, acknowledged and apologized for their error and indicated they would be sending out a replacement tag with the name spelled correctly. That was nearly a month ago and despite recent follow-up e-mails and calls, they have not responded and I have not received a corrected tag. Based upon this terrible level of customer service, I WOULD AVOID THIS COMPANY AT ALL COSTS (unless you don't mind having a tag that is spelled incorrectly)
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Do you need to know where to buy pet tags for your dogs and cats? We understand that your pet means the world to you and keeping your favorite furry friend absolutely safe is at the top of your priorities. At OvernightPetTags.com, we care about your pets as much as you do. All too often, dogs and cats wander away, and millions of pets end up in shelters. It is unfortunate that about 90 percent of the pets without valid pet identification tags fail to make it back home. Losing a pet can be a very traumatic experience. With our high-quality pet tags, you will be able to rest easy knowing that your pet is always identifiable and you are just a phone call away.See more
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