I ordered a loveseat and confirmed that it would arrive by Thanksgiving so I could have help assembling it. Unfortunately, it arrived the day after, forcing me to put it together alone. While the assembly wasn’t overly complicated, the incorrect labeling of parts added to my frustration. Moreover, the back section was two inches too short, preventing it from fitting properly. Despite multiple emails and calls, there has been no resolution after four business days. I received irrelevant advice in a video meant for a different item. This situation is too heavy for me to return, and I am appalled at the lack of support. All I need is the correct back section. I will never purchase from this seller again.
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