overstock.com

1.1
1.1 Based on 60 reviews

...

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BH44
Avoid shopping here!

Avoid shopping here! We ordered a sectional that arrived shrink-wrapped. Upon opening, we found that one piece had mismatched fabric. After sending photos and requesting a refund, the seller approved it, but now we can't fit the shrink-wrapped cushions back into the original box. We are being forced to spend $127 on packing materials and deliver the sofa ourselves. Our request for a gift card to cover these costs was denied. The customer service has been inadequate, and it's clear why this seller has such a poor rating. Save yourself the hassle and shop elsewhere.

1
Date of experience: Nov 06, 2025

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