Buyer beware!!!!! I should have researched more closely at reviews but they seemed good value and having settled other properties in the past, other solicitors made it look easy. Ownit were awful and I regret the day I decided to use them. Communication was terrible. When i say terrible I mean atrocious. I haven’t been able to speak with my solicitor even after leaving messages. They make commitments they don’t keep. Left everything to the last minute, leaving me no time to properly review and transfer funds etc. despite me chasing them again and again telling them how important it was to have this managed in advance due to my commitments. They miscalculated my settlement figures and asked for more money twice within 48 hours-of settlement. They “lost” the cheque (over 40k) for outstanding body corporate fees of the previous owner resulting in strata appointing legal counsel to chase me for money. As I tried to chase them for this, they initially denied any issue and said it was paid. Whilst (after much difficulty) they finally “found” the cheque and paid it, we are now in dispute over the oncharged legal fees. Good luck contacting them as once they have your number they avoid answering your calls or returning your messages. If they do respond, it’s via email providing wishy washy assurances or commitments that they don’t keep. I can’t believe they are allowed to operate and I will be making further complaints through regulatory bodies to try and prevent this from happening to others.Do yourself a favour and pay the extra $500 to go with a different firm. I wish I did.
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For more than 30 years, we've been offering conveyancing services with an affordable and competitive fixed fees. Our offices are located in the major cities and towns of Queensland: Brisbane, Gold Coast, Southport, Southside, Logan and Beenleigh.
Our conveyancing firm provides professional and exceptional client services including personalised contact, streamlined systems, and hassle-FREE settlements across the board.See more
