I ordered three bedspreads. The first one was beautiful and fit my queen-sized bed perfectly. The second was slightly smaller and didn't hang down as much on the sides. Both of these first two had stunning prints, which were the main reason I chose to buy from the company. For the third, I wanted a neutral color and print in Ginkgo, a mix of white and tan. However, the pattern was so faint that I requested a return, as it didn't resemble the design shown in the photo. I understand that monitors display colors differently, but my photos showed a stark contrast to the company's images. The company disagreed with my assessment, and my bank and PayPal also received the same unsatisfactory response from them. My photos depicted a plain off-white fabric with no design at all. The return policy is unreasonable; returning it to China would cost me over $80 for an item that was more than $100, or I could keep it for an unreasonably low refund. I opted for a refund and only received $15 back. The site suggests that items don't come from China, but they do. As much as I loved the prints, I won't order from them again due to their misleading business practices and unreasonable policies. Review their return and refund policy carefully before making a purchase.
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OwnKoti is an online shop for household products. All of the products are reusable, bio-reducible, sustainable, and made of recycled materials.
