I took the Oxford Test of English on 17 July 2025, and due to an internet and electricity issue, my Listening module was interrupted and is now locked. I completed the Reading and Writing sections, but I am unable to proceed with the Speaking module because the Listening section is not unlocked.I have sent 10+ emails to different addressesI also filled the contact form on their website multiple times and even tried calling their UK number +44 1865 521498, but there is no reply, just an auto-response every time. My portal will expire on 16 August, and I’m extremely stressed. This is unacceptable. I paid for a test, and now no one is helping me to complete it. If this is not resolved, I will be forced to escalate further and file a complaint. Please take this seriously. I need your urgent help.
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Founded in 1991, Oxford International is an accredited,
private education provider that operates vocational Career Colleges and English language schools across
the UK, Australia and North America to create life changing experiences for students worldwide.
Our courses help over 70,000+ students from over
100 countries achieve academic success every year.
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