The service displayed a complete lack of integrity. They caused damage to our pristine wood floors while working in our home. After cleaning dining chair upholstery, their employee put wet protective pads back on the floor, leading to damage. While it was an honest mistake, a company with integrity would take responsibility and file a claim. Instead, management claims they aren't responsible. We believe they are fully accountable for the damage caused by their employee. Only one employee acknowledged responsibility, but management refuses to rectify the situation. We are committed to ensuring they take responsibility for the damage caused during their service. Anyone with concerns about this service should reach out for support.
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Oxi Fresh Carpet Cleaning is a carpet, upholstery, and tile and grout cleaning company, ranked the 3rd Top New Franchise in 2011 by Entrepreneur Magazine.
