I had a 2023 unit that stopped working, and repair was estimated at 4-6 weeks. I found an ad online and spoke to a representative who offered a trade-in for a unit by Tuesday for $997. Desperate for a portable concentrator, I asked about the age of the used unit. He claimed they didn’t sell used ones, but it would be last year’s model. I took what seemed like a reasonable deal, but he failed to mention a $29 shipping fee, which he promised to refund. My unit didn’t arrive on Tuesday as promised. After waiting all day for delivery to hand over my old unit, I received a 2017 model instead of what was expected. I gave $1000 and a 2-year-old unit for an 8-year-old model that was supposedly certified. Beware of fast-talking salespeople. I learned the first two digits of the serial number indicate the year.
Claim your business profile now and gain access to all features and respond to customer reviews.
OxiMedical is your oxygen concentrator store! With stores nationwide and online for oxygen generating equipment. Oxygen therapy by Inogen, Philips and CAIRE