I am beyond frustrated with my experience with SP Oxy Energy. I placed an order and, despite my payment being processed immediately, I have not received a single item.
The communication has been incredibly poor. I had to chase them up myself just to get an update on where my order was. When I finally got a response, I was given a long story about packaging issues and items being out of stock.
The most concerning part? Both items were (and still are) listed as "In Stock" and available for purchase on their website.
When I pushed for a specific date on when my order would actually ship, they claimed one item was back in stock but the other was not—again, despite the website allowing customers to buy it right now.
It feels like a total con. At this point, I’m not even sure if their physical store is real or just a front. Save your money and your time—avoid this business until they learn how to manage their inventory and treat their customers honestly.
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