Having paid for an hours trampolining and other activities, the pre-activity talk was running 6 minutes late. On entering the park, only the trampolines and the (dirty & smelly) soft foam pit was open. The inflatable slide and the obstacle course opened after 15 minutes, and the dodgeball court was closed throughout the whole time. When I pointed this out to two members of staff, their attitude was dismissive. I suppose the staff just wanted to carry on playing games on their phone. Head Office were just as dismissive when I contacted them later in the day. Very rarely have I come across such poor customer service.
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Oxygen Freejumping, The UK's No.1 Trampoline Parks & The Home Of Freejumping! We Are The Country's Most Jumping Trampoline Parks With Sites Across The UK. Perfect for exercise, learning new skills, burning off energy and putting a smile on your face.