I booked a birthday party for my son at Oxygen O2 and sadly the whole experience was very disappointing, especially compared to my daughter’s party here five years ago.We had a party for 12 children but were given a small, very hot room with air conditioning that didn’t work. Management couldn’t offer us a suitable alternative, yet I noticed smaller parties being given bigger, more comfortable rooms.While the kids were on the trampolines, the parents of 12 children were provided with only one table and four seats, meaning most had to stand for about an hour. The same problem happened in the party room, with completely inadequate seating.The food and extras were also poor: pizzas were basically medium not large, nachos came with no dips, and the party bags contained very little. To make things worse, the cake was sliced into pieces so large they tore through the party bags.After all this, we were offered extra 15 mins for inconvenience and we were rushed out quickly after to make way for the next party, which felt extremely unfair after such poor service, just in and out like a conveyor belt.Overall, the whole experience fell far short of expectations, Considering the high cost, this was appalling, I felt I paid too much for too little.. . Oxygen O2 is clearly cutting corners everywhere, and families are paying the price. If you’re thinking of booking a party here, don’t. There are far better venues that actually care about their customers.
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Oxygen Freejumping, The UK's No.1 Trampoline Parks & The Home Of Freejumping! We Are The Country's Most Jumping Trampoline Parks With Sites Across The UK. Perfect for exercise, learning new skills, burning off energy and putting a smile on your face.
