I ordered a smart band for seniors to track steps and sleep. When it arrived, the instructions were poorly written and unhelpful. The app QR code didn’t work, and I had to experiment with various apps to get it to function. The heart data was inconsistent, and it even counted steps while charging. Customer service claimed this was normal and to return it, I’d need to pay shipping back to another country. They present themselves as local, but it’s all a scam for low-quality products. I regret not realizing the price seemed too good to be true.
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