Placed a click and collect order 4th December with the Epping Vic store. Said it would be ready in two hours - its now the 9th Dec and we have had no correspondence regarding the status of the order ! After driving over 30 minutes to the store we were told "sorry we don't have any available but they are due in on Monday - We will put one aside for you and call you straight away so you can collect it "
Its now 5 days from order and we have still heard NOTHING !! Have tried calling the store six times, and nobody EVER answers - even head office don't answer their phones !! CUSTOMER SERVICE AT IT'S WORST !!! WILL NEVER PURCHASE FROM THIS COMPANY AGAIN !!!
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We’re Oz Hair and Beauty. Australia’s most loved community for all things, well, hair and beauty. Our mission is to help people embrace what they’ve got, enhance what they love, and enjoy the process along the way. If there’s one thing we know, it’s haircare. We’ve been doing it since 1986. From our first salon in Sydney, to today’s Australia-wide online community, we’re still family-owned and run. That’s how we share all the insider tips that could only come from a lifetime of caring for your hair. We bring you the products you know and love, from the global power players to the local heroes. Plus the best tips to keep you glowing, with effortless service every time. Welcome to the world of Oz.See more
