ozhomehub.com.au

AVOID - Likely a Scam - Paid $1600 for Dining Set, No Delivery, No Response After 2+ Months I purcha

AVOID - Likely a Scam - Paid $1600 for Dining Set, No Delivery, No Response After 2+ Months
I purchased a dining table and chairs set for AUD $1600 from ozhomehub.com.au on 2 November 2025. The website appeared legitimate as an Australian-based online furniture retailer in Sydney.
It is now late January 2026 (over 2.5 months later), and I have not received the item, nor any real update on shipping status. There is zero tracking information, no confirmation of dispatch, and no sign that the order is being processed.
I have tried contacting them multiple times:
Emails receive only automated replies (no human response).
Phone calls go straight to an answering machine/auto-response mode with no callback.
No live support or any way to speak to a real person.
This complete lack of communication, combined with the long delay far beyond any reasonable delivery time (especially since the site advertises furniture available in Australia), strongly suggests this is a scam operation.
Do NOT buy from ozhomehub.com.au. If you've already ordered and paid, contact your bank or credit card provider immediately to dispute the charge and seek a refund (under Australian Consumer Law and card chargeback rules for non-delivery). Report to Scamwatch (scamwatch.gov.au) and the ACCC as well.

Date of experience: Jan 28, 2026