The service was extremely poor from start to finish. It took over three months for the order to be delivered, and then another three weeks just to send someone out for assembly. Communication throughout this period was slow and unhelpful.
After all that waiting, the product quality was very poor and did not match expectations at all.
To make matters worse, they do not offer refunds on membership, and if you request a refund on the product, they deduct 20% of the original payment, regardless of the issues. This feels unfair, especially given the delays and quality concerns.
Overall, this was a stressful and frustrating experience. I would strongly recommend being very careful before purchasing from this website. Proceed only if you’re prepared for delays, poor quality, and limited refund options.
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