As an early backer, I initially received excellent support when my first pair failed after 3 months. I got a replacement set in July 2024, and everything was fine until the recent firmware update for sleep patterns. Since then, my earbuds repeatedly fail during the night, requiring me to reseat them constantly. This is hardly helpful for someone needing sleep. I've reset the earbuds and reinstalled the app, but the sleep patterns feature keeps activating on its own, leading to more failures. The support response time is unacceptable, often taking four to five days. I'm now considering other brands as the company has rapidly declined. I can't recommend these unless you're okay with spending $350 on a poorly supported product.
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Ozlo was born from a shared frustration:
sleep shouldn’t be this hard.
After years leading innovation at companies like Bose, our founding team, including audio engineers, sleep researchers, and product designers, set out to create a solution that honored sleep for what it truly is: restorative, essential, and deeply personal.
Our breakthrough came not through noise-cancelling headphones or smart alarms, but by designing something radically different: small, comfortable Sleepbuds that blend science-backed, sound-masking audio with sensor-driven intelligence, helping people sleep better naturally.See more
