I'm really frustrated to have to write this because I genuinely enjoyed this product for 9 months, as it significantly improved my sleep despite the noise pollution I deal with. However, one of the earbuds started malfunctioning, and after reaching out to the support team, they guided me through some troubleshooting steps which initially worked but then failed again. The team was very helpful, but eventually, the solutions stopped being effective. I sent photos and requested a replacement since it was no longer functioning. Since then, I've received no response at all. I've reached out multiple times and have been completely ignored. It's incredibly disappointing, especially since I was such a fan of the product. Now, I'm left with a defective item and unsatisfactory service.
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Ozlo was born from a shared frustration:
sleep shouldn’t be this hard.
After years leading innovation at companies like Bose, our founding team, including audio engineers, sleep researchers, and product designers, set out to create a solution that honored sleep for what it truly is: restorative, essential, and deeply personal.
Our breakthrough came not through noise-cancelling headphones or smart alarms, but by designing something radically different: small, comfortable Sleepbuds that blend science-backed, sound-masking audio with sensor-driven intelligence, helping people sleep better naturally.See more
