This platform acts as a middleman for manufacturing and distribution from overseas. 1. While it claims to have 200,000 reviews, none of the review links are functional - a significant warning sign. 2. The return policy requires that items be sent back at your own expense to overseas locations. 3. During the checkout process, there are options that are difficult for older individuals (like my parents) to notice, leading to unintended additional charges. When I tried to reach out for support, their response was: "We did our best to hold your order for cancellation or modification. Unfortunately, due to our fast processing, especially during this busy season, we couldn't intercept your order in time. I understand this isn't ideal, and we want you to feel supported throughout this process." The return policy is nearly impossible, suggesting it's a tactic by the company to delay and complicate complaints, making it harder to act on platforms like PayPal due to time limits. There are numerous warning signs on their return and privacy policy pages. Make sure to read them before making a purchase. Consider yourself warned.
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