Somehow, my order was missing the street number. The street name was correct, but the house number was not included. No one noticed this issue until the package was out for delivery. Instead of contacting the seller for the correct address, the service delivered it to a random house on a different street. They even suggested I go to this house to retrieve my package. I refuse to approach strangers for my belongings. They kept insisting the package was delivered and even provided pictures of the porch it was supposedly delivered to, but the images were not of my home. The mailbox in the picture had a different number. So far, this service has done nothing to resolve the issue. I expect them to either recover the package, send a replacement at their cost, or refund my money.
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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service.
Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries.
We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service.
Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service.
Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.See more
