I'm writing to complain about the delivery that has failed to happen for two consecutive days. Our first delivery was missed because the driver couldn't find the address and attempted to call me at 6:40 AM, outside of delivery hours. Today, the delivery was missed again because the agent rang the doorbell briefly before leaving. I missed the call due to a work meeting, and my wife couldn't reach the door in time. This delivery service is a joke, failing to deliver twice with minimal effort from the agent. I spent a significant amount on this item and expected at least a reasonable delivery experience.
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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service.
Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries.
We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service.
Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service.
Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.See more
