UPDATE: I finally got my package & my boots were damaged & not even the same color pictured. It would cost me $25 to ship them back, so I would lose over half my money just to return them & get a refund. Unbelievable. The best they could do was give me 20% back. Never again.I placed an order with Public Desire from the UK on Sept. 24th and received a shipping confirmation email on Sept. 27th. I’ve called Fedex and they say they haven’t even received the package yet, but on the Fedex Cross Border tracking link, it says it’s in Bensenville, Illinois and it cleared US Customs on Oct. 1st. The last update I had was Oct. 4th “Site scan” in Bensenville, IL. None of the Fedex representatives can confirm these updates, even though I can see them on the Fedex Cross Border tracking page. I’ve already contacted Public Desire, and they have sent my package out, so I have no clue where it is at the moment. I paid $9.95 for 6-8 day shipping and have had no update in 3 days. I didn’t even know that the shipping I chose was through Trakpak, but if I had, I would’ve paid the extra money for Fedex Express. As my first experience with Trakpak, I am very unhappy. I have already emailed FCB-infofedex.com with all my information, but have yet to receive a response. I just want to know where my package is!!
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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service.
Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries.
We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service.
Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service.
Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.See more
