p2pmailing.co.uk

1.5
1.5 Based on 166 reviews

P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service. Established in 2009, we are a group of passionate l...

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Fern H.
Terrible delivery service

My package HUT1860GB69100279601 hasn’t even been registered in the couriers warehouse yet and it’s to come from the Uk to Ireland. It’s had a status of departed from The Hut since the 11th August. It was due to be delivered between the 14th and 17th. God knows when it will arrive. Terrible delivery service. Update 27/08/2021 - there is no update my delivery still has a status of “departed from the hut” … 16 days and no status. In that time I have made orders from other Uk retailers and they have all delivered within the expected timeframe.. but I’m still here waiting .. 16 days later for this delivery.. I’d be quicker flying to the UK and collecting it myself at this rate. In future I willBe checking who the carrier service is before ordering from Uk sites2nd update 27/08/2021 - The Hut have just informed me that the package is lost in transit. Well done p2p I guess your comment regarding delays has absolutely nothing to do with you misplacing my package. Also it was the last size in stock!Update 28/08/2021 I have now sent an email to the address provided to confirm the location of my package or if it is “lost in transit”Update 31/08/2021 can you please confirm when I will receive a response to my email? Now 20days since package departed the hut group and 218 status remains unchangedUpdate 09/09/2021 did not receive an response to my email sent on the 28th August. Got a standard automated delivery email on the 8th to say package was in Ireland. Package was delivered this morning… a full month after it was collected for delivery. 10/09/21 I followed your instructions previously so the email is there and the title is” Missing parcel HUT1860GB69100279601” I also sent a follow up email. So both are in your email queue with the correct reference.Just to add I’ve had a total of 4 deliveries from the Uk in the past month all arriving in less than 5 working days so I think you need to take a good look at your processes because brexit is not the reason for your delays

1
Date of experience: Aug 21, 2021

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Business Details

  • P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service.
    Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries.
    We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service.
    Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service.
    Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.See more

  • email info@p2pmail.co.uk
  • call 01268533114
  • language https://p2pmailing.co.uk

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