After 3 emails and an order done the 15th of September, I've read this morning that the package is being sent back to them. It's a shame, even I wrote an email saying that some info was needed at the border to continue with the delivery.As it's said in the website the delivery is supposed to take between 3-5 days and bought this as a birthday gift, that I'm sure now is not going to be here on time.I feel really cheated, it's the worst experience buying online but even worst experience the customer experience, not even one email apologizing or saying that there's an error and the package is being back to them.My order is : 5000004947 in BrandfieldI really want to know what's happening otherwise, as I said in my last email, I will call my bank, ask for a refund and if it's necessary go to fill a compliant at the police station.
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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service.
Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries.
We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service.
Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service.
Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.See more
