Hi,My parcel from US got to France and failed in delivery twice while there was someone present at the address. The tracking app said to contact the carrier but there was no card left in my mail box and I couldn’t figure out the carrier in charge either from the P2P or aftership app. Trying to call the P2P customer service by phone or email and indeed nothing worked.I finally got a notice from the French post later and got my parcel... a long way to get to know which carrier is in charge, it would be really appreciated if you make more efforts on your app to let people know who carries packages.
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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service.
Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries.
We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service.
Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service.
Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.See more
