Hi, I was supposed to receive my parcel yesterday (31st March, 2021) but haven't received it yet. I have been tracking but the date got changed to today (1st April, 2021). The tracking says it is in Basildon Depot and clicking on 'View More Tracking' takes me to Hermes' page where it says 'We're expecting it'. FIC Tracking no.: PRO1083GB00013129501Tracking No.: 8818091816392387I ordered it early so I'd get it before public holiday. And also this is within UK so I was expecting it to arrive on time. Can you let me know the status? Thanks
Claim your business profile now and gain access to all features and respond to customer reviews.
P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service.
Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries.
We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service.
Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service.
Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.See more