Simply put, Package Concierge is not accessible to users with disabilities. I have contacted the company several times in the short three months I have lived here, only to be met with silence or "get someone to help you". The latter is never an acceptable response to a person with a disability; why would you assume that someone with a disability is incapable?Additionally, the barcode reader hasn't worked for me the entire time I've lived here and the on-screen keyboard required several attempts to enter information.Their app is severely lacking, and is similarly inaccessible.
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Package Concierge® is the trusted provider of smart locker and access-controlled package room solutions, combining expertise and technology to seamlessly automate package management processes. As the only vertically-integrated solution, Package Concierge® products are built in the USA and powered by proprietary software to deliver on security, design and functionality. Founded by Multifamily industry leaders, Package Concierge® delivers dynamic, comprehensive solutions to simplify life and keep you connected. Our smart package locker solutions are installed throughout North America in a variety of residential and business types.See more
