Review Time
Garbage.. they send me notifications and emails saying that I received a package (which I did) and I scan the barcode generated by them to open it and the system tells me that I have no packages. Then call support and it tells me 55 minute wait expected… it’s been over two hours… the lady was pleasant the one time I spoke with them before but the company is garbage. Poor management. Poor leadership. Poor infrastructure.
Garbage.. they send me notifications and emails saying that I received a package (which I did) and I scan the barcode generated by them to open it and the system tells me that I have no packages. Then call support and it tells me 55 minute wait expected… it’s been over two hours… the lady was pleasant the one time I spoke with them before but the company is garbage. Poor management. Poor leadership. Poor infrastructure.
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Package Concierge® is the trusted provider of smart locker and access-controlled package room solutions, combining expertise and technology to seamlessly automate package management processes. As the only vertically-integrated solution, Package Concierge® products are built in the USA and powered by proprietary software to deliver on security, design and functionality. Founded by Multifamily industry leaders, Package Concierge® delivers dynamic, comprehensive solutions to simplify life and keep you connected. Our smart package locker solutions are installed throughout North America in a variety of residential and business types.See more
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