Just moved in to a new apartment complex which uses Package Concierge... This 'service' provided me with the wrong shipping address so after 6 days of re-routing many packages to the correct address, I'm still trying to get refunds for my lost packages bc of my 'non-existing' address. I have yet to experience a successful delivery, meanwhile I'm being charged for using their 'service'. Also their customer service is NOT helpful and they just blame the leasing office.
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Package Concierge® is the trusted provider of smart locker and access-controlled package room solutions, combining expertise and technology to seamlessly automate package management processes. As the only vertically-integrated solution, Package Concierge® products are built in the USA and powered by proprietary software to deliver on security, design and functionality. Founded by Multifamily industry leaders, Package Concierge® delivers dynamic, comprehensive solutions to simplify life and keep you connected. Our smart package locker solutions are installed throughout North America in a variety of residential and business types.See more
