This company is such a scam. My husband paid them $20 to "register our account" and added me as a dependent and STILL, months later, every time I receive a package it doesn't show under his account and I get an email telling me my package is locked up until I pay them another $20 and create a separate account... for the same address. We even have the same last name. Then, on top of this happening nonstop, they charged an additional $24 worth of "late fees" to my husband's account for "picking up packages late" but when I contacted them via email, they couldn't even tell me what packages these were and we always pick them up same or next day- the limit is supposed to be three days. And the cherry on top, I've contacted customer service for help three times now, received little to no information in reply, and within 30 seconds of getting their reply, you get a second email saying they closed your case and to open a new case if you need help.Absolutely ridiculous, total scam.
Claim your business profile now and gain access to all features and respond to customer reviews.
Package Concierge® is the trusted provider of smart locker and access-controlled package room solutions, combining expertise and technology to seamlessly automate package management processes. As the only vertically-integrated solution, Package Concierge® products are built in the USA and powered by proprietary software to deliver on security, design and functionality. Founded by Multifamily industry leaders, Package Concierge® delivers dynamic, comprehensive solutions to simplify life and keep you connected. Our smart package locker solutions are installed throughout North America in a variety of residential and business types.See more
