12/10/2024 As I said here, I expected a reply by email. Thank you for this information, but I cannot believe I was not at some point in your system due a notification from management that I was signed up, and then due to the exorbitant number of junk emails I have gotten since service was set up with your company.I do appreciate your attention to this matter, however, and will at least delete the last line of my review... 12/7/2024 Have not heard a word from company's customer services, the crux of my original complaint. Hope to see a response from CS in my email inbox soon! Would go a long way to resolving my issues. I don't really need to use your service because I have my packages delivered directly to my street address. Management here told me they had requested your delete my information, but couldn't confirm you did! :(Their reply still does not answer my request...which is for them to prove they have deleted my personal information from their systems/shares/etc. I am inundated now with ads even for their company, which I find really ironic... :) I complained the company used my personal email, etc. information without my permission. When I contacted their support email they started a "case" then sent me an email saying the case was closed without any interchange. When I asked them again, and again, to confirm that they had deleted my personal information from their system, they would not answer. I have been getting at least 5x the spam ads before they obtained my personal email (which is NOT legal where I live if no permission is given.
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Package Concierge® is the trusted provider of smart locker and access-controlled package room solutions, combining expertise and technology to seamlessly automate package management processes. As the only vertically-integrated solution, Package Concierge® products are built in the USA and powered by proprietary software to deliver on security, design and functionality. Founded by Multifamily industry leaders, Package Concierge® delivers dynamic, comprehensive solutions to simplify life and keep you connected. Our smart package locker solutions are installed throughout North America in a variety of residential and business types.See more
