packagepets.com

4.2
4.2 Based on 61 reviews

Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.2

/
5

61 Reviews

5 Star
75%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
18%

All Reviews

Filter Reviews

Review Time

Jade Standeven
A very good selection of things. I usually buy my rats bits here, so biscuits, food and boredom bre

A very good selection of things. I usually buy my rats bits here, so biscuits, food and boredom breakers.
Communications are good and they keep you updated of your order along the way. I've used Package Pets a lot and never had a single problem.

5
Date of experience: Feb 16, 2026
Carol
It was so easy to order & it arrived on…

It was so easy to order & it arrived on time!

5
Date of experience: Feb 10, 2026
Mrs S E Bowen
Very quick delivery.

5
Date of experience: Feb 09, 2026
Alyson Hardy
Great delivery

Great delivery, good service. Delivered quickly

5
Date of experience: Feb 03, 2026
Jade Standeven
A very good selection of things

A very good selection of things. I usually buy my rats bits here, so biscuits, food and boredom breakers. Communications are good and they keep you updated of your order along the way. I've used Package Pets a lot and never had a single problem.

5
Date of experience: Jan 26, 2026
Pat,
Quick

Quick, efficient delivery

5
Date of experience: Jan 19, 2026
john foster
Very poor value for money and even worse customer support

I purchased what was described as a large loose bag of Pedigree Biscrok gravy bones for £3.99. The item arrived as an unlabelled bag containing only 25 biscuits, with no weight information and no best-before date.I contacted the seller to query the quantity, value for money, and lack of labelling. Instead of explaining or offering a resolution, the seller responded in a hostile and accusatory manner, claiming I was being abusive simply for raising concerns and stating that I would leave honest feedback.No apology, clarification, or attempt to resolve the issue was provided. The communication was unprofessional throughout. I would not recommend this seller based on my experience.

1
Date of experience: Jan 12, 2026
Mrs H
Good quality products

Good quality products. Bought 2 replacement scratching posts for our cat - he loves them! They are well made and last a while.

4
Date of experience: Dec 01, 2025
Elizabeth Anderson
My purchase was 2 packs of Good Boy…

My purchase was 2 packs of Good Boy Chomp twist hide sticks for my GSDs. Good price & prompt delivery. K9s couldn't be happier.

5
Date of experience: Nov 10, 2025
Miss Patricia Buick
My dog loves the natural treats

My dog loves the natural treats, when we came in the door tonight the bag of treats had been posted through the letterbox and she smelt them then started skipping

5
Date of experience: Oct 13, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!

  • email sales@packagepets.com
  • call 08000283880
  • language https://packagepets.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More