This company should face consequences for their actions. I placed an order for about £140, but the delivery was incomplete, missing several rolls of bubble wrap. I reached out via email, thinking it would be resolved easily. Instead, I received a reply questioning if the items were packed inside others. I provided evidence, including photos and CCTV footage proving the delivery was incomplete. After that, I received no further communication. I sent multiple emails and attempted to call, but no one answered, even after waiting for half an hour. I plan to file a claim in small claims court to recover my losses.
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