One star is too generous. I placed two orders, both missing items. It's nearly impossible to reach them by phone, and email responses are incredibly slow. It's hard to believe a company selling boxes could have such high call volumes that waiting over an hour is necessary. They show no urgency despite the nature of their business. Their 'next-day delivery' claim is completely misleading. The included tape is so poor I wouldn't trust it for sealing anything. The general boxes are flimsy, and the tissue paper is practically useless. The double-walled boxes are acceptable.
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