I ordered a 1-gallon Chug for $86, but the shipping took around 20 days. When I asked for tracking details, I found out the package was coming from overseas, which raised some red flags. Upon arrival, I did not receive the product I had purchased. Instead, I got a cheap, unbranded tin mug that seems worth only about $2. The item I received is completely different from what was advertised. It feels like the seller deliberately sent the wrong, low-quality item while providing tracking information just to confirm delivery. This seems like a fraudulent transaction, and the item is not as described. I reached out to the seller over a week ago for a refund, but I haven't heard back. I am seeking a full refund and cancellation of this charge. The online store appears to be untrustworthy, and I strongly advise others to be cautious when considering purchases from this seller.
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