Ordered a Christmas ham on December 19th for $120.89. Never received any confirmation email. Had to chase them multiple times:Emailed to confirm payment - no confirmation email, order number or tracking details came back.Emailed on Dec 24th asking for tracking number - ignoredEmailed Dec 27th to report no ham was deliveredWhen I complained about the missing ham, they first claimed it was delivered (with no proof or delivery confirmation). When I challenged this, they suddenly offered to deliver it on Saturday - days after Christmas had passed!This company ruined our Christmas dinner plans. Their communication is non-existent, they make false delivery claims, and seem to have no concept that a Christmas ham needs to arrive BEFORE Christmas. Absolutely shocking service and completely unprofessional handling of the situation.Date of experience: December 2024
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Your Grocery Store & More! Local Produce, Export Quality Meat, Deli, Beer, Wine & Groceries. What makes us different is we don't only have the brands you'd expect in a Supermarket, but we have specialty items (Gluten Free, Organic, Dairy Free, Gourmet, Artisan) that can make the difference to your cooking masterpiece. Add Barista Coffee, Award winning Gelato Ice Cream, Flowers & Gourmet Gift Boxes.... why wouldn't you want to stop in? Did I mention easy free Parking!See more