My experience was quite poor - misleading website and inadequate customer service. To elaborate: 1) Shipping to the U.S. costs $25, and returns are at your expense, unlike most U.S. sellers offering free shipping and returns. 2) There’s also a $35 customs duty collected before delivery, which isn’t mentioned on the website. 3) I wanted to return a racquet that was too heavy for me (still in original packaging), but customer service took 5 days to respond and denied the return without explanation, even though returns are accepted within 15 days of delivery. Now, I’m left with a racquet I can’t use and no way to get my money back. There are plenty of other sellers for padel equipment—avoid this one.
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Padel Market starts with the passion for padel and is driven by the desire to contribute to the growth and spread of this sport. We want to provide you the best equipment for improving and enjoying your game
