I purchased a padel racket and found damage after the first use. I reported it immediately, and the warranty claim was initially handled well. They approved my claim and asked for photo evidence, which I sent right away. However, after submitting the photos, I haven’t received any response for over two weeks despite multiple follow-ups. The sudden lack of communication is frustrating, especially considering their initial responsiveness. I'm now concerned about the status of my claim and would appreciate an update or resolution soon.
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Padel Market starts with the passion for padel and is driven by the desire to contribute to the growth and spread of this sport. We want to provide you the best equipment for improving and enjoying your game
