I paid for my first week rent. I was supposed to move in 2/17, but due to becoming sick, I had to reschedule. I contacted the host and he was very understanding and said he would wave the change fee. I arrived the next week on the 24th to discover I was on fourth floor with winding stairs. I contacted the host and stated I'm 72 with COPD and I can't climb those stairs. He was kind enough to move me to one story building with no stairs. I have 2 female roommates that are very nice. One of my roommates snores extremely loud. The host stopped by and he heard what I had to listen too. He immediately moved me to room futher away and said he would wave the fee. I like to pay ahead of time to make sure I have no issues. I checked my bank account and PadSplit just helped themselves to my money. I contacted the host and he was surprised also. He said he's going to look into why they took alm$500 for my first week. I called PadSplit twice. The person was rude and condescending. She couldn't give me a satisfactory reason they took so much money for the first week. I could stay at a 5 star hotel for that price. I'm in a room the size of a college dorm. I feel I have been ripped off. I told host I didn't blame him, PadSplit took my money. I ask them how much to break my commitment. The woman said $360. I told host I'm going to pay to break my commitment. I live in Jacksonville Florida, but work in South Daytona Beach Florida. If drove from home every day, it's 202 miles a day. And we'll over $200 a week in gas and putting to many miles on my truck. I drive a 2020 Dodge Ram 1500 4x4 and it takes $75 to $80 to fill up and I have to fill up twice a week if I drive back and forth. I really like the room, because I'm 15 minutes from work. But I don't like being ripped off. I don't recommend PadSplit, once they cheat you, they turn nasty. Other than that, I have great host.
If I could give something less than a 1 star, I would.
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PadSplit is the nation's largest coliving marketplace. PadSplit offers clean, modern furnished rooms for rent to community members at an affordable weekly fee, including utilities, WiFi, laundry access, and telehealth services.
At PadSplit, we believe that the people who serve our communities deserve an opportunity to live in them. As a result, our mission is to help solve the affordable housing crisis, one room at a time, while leveraging housing as a vehicle for financial empowerment. We do this by building a marketplace that enables the quickest and most effective housing solutions for low-income workers.
Our services are specifically tailored for hardworking people like teachers, security guards, bus drivers, and retail employees who are looking to build their futures. We are proud to help them find housing opportunities to transform their lives, and we will continue to bring respectable and affordable housing options to those in need.
Our work continues in support of our residents, most of whom are hard-working hourly wage earners trying to get ahead. We will continue to bring respectable, accessible, quality housing options to those who need it most.See more