Products clearly not coming from the UK even though the .uk website and +44 phone number give the impression that it is. Ordered this for a Christmas present on 6 December and it didn't arrive until 29 December. Didn't receive a tracking number for a couple of weeks which led me to a courier firm in China, it wasn't until a week or so later that this pointed to a Royal Mail tracking number, but still too late for Christmas. Sent a query, wasn't answered. The only saving grace was that I did receive a paint by numbers set, but do not use this company. The service is bad, the delivery takes weeks, not good enough.
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