paintbynumbers.uk

1.6
1.6 Based on 21 reviews

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Average Rating

1.6

/
5

21 Reviews

5 Star
14%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
86%

All Reviews

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Review Time

Helen Taylor
Was so annoyed to find out it was a Chinese company after ordering. Looks legit with a UK number and

Was so annoyed to find out it was a Chinese company after ordering. Looks legit with a UK number and email but don't be fooled. I ordered a paint by numbers set on 21st December and it has still not arrived. No tracking info or confirmation email. DO NOT USE

1
Date of experience: Feb 04, 2026
Samantha Reid
I have been lied to continuously

I have been lied to continuously.And it is not a uk site like advertised. The image I received is a poor quality. They changed my grey taby cat into a solid black cat. I tried to get in contact with them. They told me the image I received is of high standard and sent a photo of what they had apparently sent which is completely different to what I received.

1
Date of experience: Jan 30, 2026
Thomas Barlow
DO NOT BUY ITS A SCAM IT SAYS THE EMAIL…

DO NOT BUY ITS A SCAM IT SAYS THE EMAIL ADDRESS IS NOT DELIVERING

1
Date of experience: Jan 27, 2026
Secret Shopper Bristol
SCAM !

SCAM !! This is not a UK legit company. Placed an order no confirmation, waited a month, no delivery, company email address bouncing back all emails as undeliverable, contacted them using telephone number on website which was not a real number. I have had to raise a dispute with my bank to try and get my money back.

1
Date of experience: Jan 01, 2026
Lee C
Products clearly not coming from the UK…

Products clearly not coming from the UK even though the .uk website and +44 phone number give the impression that it is. Ordered this for a Christmas present on 6 December and it didn't arrive until 29 December. Didn't receive a tracking number for a couple of weeks which led me to a courier firm in China, it wasn't until a week or so later that this pointed to a Royal Mail tracking number, but still too late for Christmas. Sent a query, wasn't answered. The only saving grace was that I did receive a paint by numbers set, but do not use this company. The service is bad, the delivery takes weeks, not good enough.

1
Date of experience: Dec 31, 2025
Philip Jones
Chinese company masquerading as a UK…

Chinese company masquerading as a UK one. Wish I checked before ordering. No tracking information provided; took over three weeks to arrive. No idea if the painting or paints are any good or even if it’s the one that I bought because it arrived too late to be a gift as intended. Very poor.

1
Date of experience: Dec 27, 2025
Helen Taylor
SCAM

Was so annoyed to find out it was a Chinese company after ordering. Looks legit with a UK number and email but don't be fooled. I ordered a paint by numbers set on 21st December and it has still not arrived. No tracking info or confirmation email. DO NOT USE

1
Date of experience: Dec 21, 2025
Rory Purcell
Do not use them

Do not use them. Scam . Lost my money.

1
Date of experience: Nov 24, 2025
Elaine T
Pleasantly surprised

Pleasantly surprised. After I ordered I saw these reviews and was not expecting much. First I emailed them to cancel, non-deliverable. A few days later they emailed my order was shipping. I realized at this point they were coming from china and watched the tracking every day. Although it was slow I received my kits. Once I opened them I was very happy. Professionally done, they were everything I had hoped for.Moral of the story, despite all the other posted negatives I had a very positive experience.I do not know this company, I’m not paid by anyone and this is a real review.

5
Date of experience: Sep 14, 2025
Helen Flanaghan
nothing has arrived over 4 weeks now

nothing has arrived over 4 weeks now . i too should of read the reviews. cannot contact the company and although its masquarading as a uk company it is not . how can i get this company banned .???? as trading standards cant seem to do anything or want to . wanted to cancel order but impossible to get through . DO NOT USE

1
Date of experience: Aug 04, 2025

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