Do not purchase! I tried multiple base frames and numerous toppers from the website, as well as a few from other sources. The toppers constantly fall off. Whether it’s the wind, a hug, or even a dog licking my face, they just won’t stay put. Customer service is nonexistent. Two out of my three orders were wrong, and it took about two weeks to resolve each issue with their automated support since the phone support just puts you on hold and disconnects. Their only solution was to resend the items. The only way to leave feedback is through their social media, where they filter out negative reviews. I keep hearing suggestions like “just use glue dots” or “add your own magnets”... Shouldn’t these products work as advertised? My other magnetic sunglasses function perfectly. Clearly, it’s possible to get it right, just not with this company. Overall, a very disappointing experience.
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