Their automated PD measurement system only allows digital input, with no manual correction option. I was told to email for any updates on my PD measurement, which I did. However, they sent the order to the lab before my email was addressed. Now, I have a pair of glasses in production with the wrong PD measurement. I have to wait to see if this discrepancy is acceptable. Their system should allow for manual PD entry instead of relying solely on digital tools, and they need to improve their process for correcting measurements.
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