Pajar is the absolute worst company that I have ever purchased from. I ordered a women’s small coat during Boxing week and received a medium. I have reached out through e-mail 6 times, made countless online requests, sent pictures and left 2 voicemails and have still not heard back from a human only an automated AI response. I went online and printed off a return label and returned the jacket hoping that this would help and still I have not heard anything back, no replacement tracking order though AI told me that this would be sent days ago. UPS is showing that the jacket was returned to Pajar successfully. Unbelievably bad customer service. Sent another request for a human to contact me today. If I do not get a response I will be forced to dispute this with my credit card company. Disappointed because my previous orders have been fine.
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Pajar is Montreal-based fashion footwear retailer.
