I ordered a pair of boots from the UK as a Christmas present for my son who lives in Montreal. They did not arrive in time and have still not been despatched. Have emailed to chase delivery twice and just get an apology with no confirmation of a firm delivery date. They asked if I wanted to elevate my complaint which I did, but still no communication as to when the item will be delivered.On the website the boots have now been reduced and are out of stock, but Pajar have not been honest enough to inform me that they are unable to fulfill my order. Very disappointing and I see from other reviews that they do not operate their customer services with any integrity or valuing of the customer experience.I will be emailing requesting a full refund and wait to see how efficient they will be with that.
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Pajar is Montreal-based fashion footwear retailer.
