I felt humiliated during my visit to pak'n save today in Timaru. I decided to use scanner for a quick shopping this afternoon. When I was about to checkout, one of the staff approached me as she wanted to conduct a random check for my less 10 items of groceries. As she was on the process of doing it, she suddenly asked me if I didn't scan the chicken item in a rude manner. I asked her if everything's all right as for sure I scanned all the items. However, she let me moved away in which I puzzled for she didn't find any unscanned items. I felt ashamed the way she treated me as I am stealing something. Hope the management could improve the customer service of its staffs for this is not the first time it's happened to me.
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