Thames PAC N Save 3.30pm 21/3:I was crossing the very bumpy pedestrian crossing outside the main door when the back flap of the trolly opened and a few items plus a bottle of wine fell on the ground. The bottle broke!A PAC n Save employee was getting into a car nearby - transpired she was going home. She came over - honed the shop for assistance. Said I would get a replacement.Security man arrived and withreplacement wine. Young female employee was friendly, professional and helpful - beyond the call of duty!! Well done Thames PAC n Save!!
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