I think your bakery employees at the Royal Oak branch need teaching with some manners. I have observed their ways or manners over the years. They either ignore a customer patiently waiting until finally attended to, or they are rash in their interaction with the customer. Again this morning, for example, I was over the counter waiting for someone to attend to my wish to buy sausage rolls. After trying to ring the bell thrice, a much older lady nearby, who seemed to keep ignoring the ringing, finally came to attend to me and later with a somewhat crossed disposition - on her face. When she finally gave the rolls, she handed these heavily, creating a thud over the counter before my stunned face. It looked as if she was unsatisfied, if not regretful, at working as a sales or bakery assistant. Perhaps she needed to be terminated and to rid the workplace of her bad behaviour at work - especially towards customers.
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