My daughter and I enjoy the chocolate bone broth in our morning coffee. In May, I had ordered four bags in a promo deal and also subscribed for a monthly delivery. At the end of May, Paleovalley emailed a notice of the first automated payment for 4 bags. I emailed a request for a monthly two bag order instead. Everything was corrected rapidly, customer care was top notch, and I was informed of each step in the process. In addition, they asked for a private rating so their service can improve. I couldn't think of anything except "Thank you and keep up the good work! "
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