The delivery came on a pallet that we didn't want and had no space for, so we requested for it to be taken back, but our request was denied. It's strange that a delivery service promoting sustainability wouldn't consider reusing pallets.
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The Trustpilot account is managed centrally at our Lichfield HQ. As such, if you have any enquiries we will request certain information from you; your postcode and consignment ID for the order. We will then be able to investigate in conjunction with the local member.
