palletways.com

4.6
4.6 Based on 1.5K reviews

The Trustpilot account is managed centrally at our Lichfield HQ. As such, if you have any enquiries we will request certain information from you; your postcode and consignment ID for the order. We will then be able to investigate in conjunction with the l...

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Hebbo
Embarrassing service

Oh dear. I waited for a delivery , poor communication from the company and tracking facility. I then got a phone call at 4.45pm Friday (delivery was due between 16.43 and 18.43) to say that there was “bad news” and my pallet was “blocked in and so they couldn’t get to it.” I would hope that such a mistake would not be made by a company who delivered pallets and they would factor in off loading. Apparently it could be delivered Monday no problem? I rearranged but have zero confidence.

1
Date of experience: Nov 28, 2025

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Business Details

  • The Trustpilot account is managed centrally at our Lichfield HQ. As such, if you have any enquiries we will request certain information from you; your postcode and consignment ID for the order. We will then be able to investigate in conjunction with the local member.

  • email customer_care@palletways.com
  • language https://www.palletways.com

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